Operational Facility Manager
Paul Schaaf
Paul is the one who makes sure an event runs perfectly before the audience even walks in. As Operational Facility Manager, he effortlessly switches between technology, production, suppliers and safety. Always calm, always solution-oriented, always hands-on. He thrives on clear communication and a team atmosphere where everyone works towards the same goal. His signature move? Solving problems before anyone ever noticed there was one. And big productions? Those are exactly what fuel him. Because the higher the pressure, the sharper Paul gets.

| Function title | Operational Facility Manager |
| Mission at SugarFactory | My mission is to ensure that every event runs smoothly, safely and unforgettably. From the first setup to the last visitor heading home. I want to create an environment where creativity, hospitality and experience come together perfectly. |
| What I do | I am responsible for the operational and facility side of events. That means switching between technology, production, suppliers, safety and the on-site team. I make sure everything behind the scenes is in order so visitors have a top experience. |
| Style | Calm under pressure, solution-oriented and hands-on. I love clear communication, quick decision-making and a good team atmosphere where everyone works together towards the same goal. |
| Why I love it | Because no two days are the same. The energy of live events, collaborating with creative people and the moment everything comes together during an event is incredibly rewarding. SugarFactory also has a unique atmosphere where creativity and entertainment truly meet. |
| ‘Signature move’ | Solving problems before visitors even realise something was going on. |
| Fun Fact | I get energy from large productions and stay most focused when the pressure is at its highest. |
| Favourite event at SugarFactory | Large live shows where technology, light, sound and audience together form one complete experience. |